Only time will tell whether these complaints will restrict Microsoft from offering additional services with their system or if they come out on top. ![]() That said, operating system integration is standard, and it is no surprise that Microsoft is offering consumers a 360 solution when they install the Microsoft OS. Enforcing this would enable the European consumer to choose between different services based on their merit, promoting fair competitionĪs a consequence of EU complaints, Microsoft is under the radar, with Slack becoming the latest complainant. ![]() Since Microsoft is the leading operating system, they should support interoperability and open standards to allow third-party services.Instead, there should be a level playing field for all the service providers to have a chance at capturing a decent market share Microsoft should not be permitted to abuse its dominant position in the OS market by pre-installing solutions with the software.Since the battle lines have been drawn, EU companies have maintained the following stance against Microsoft: Compared to the previous consumer share of 26%, they only command an accumulated 16% now. However, due to its monopoly in the OS market, other SaaS providers are left completely helpless and unable to offer their services.Īs a result, other providers have seen a decline in demand for their service. One such example is the integration of Microsoft 365 with OneDrive and Microsoft Teams. ![]() The complaint claims that Microsoft is misusing its dominant position in the OS market by expanding operations into unrelated cloud services. Prominent European Union companies led by Nextcloud, a file hosting company, have lodged a complaint with the EU and anti-trust authorities against Microsoft.
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